Retuns

Hey there! We strive for perfection with every order, but we get it—sometimes things just aren't a match made in beauty heaven.

No worries! If you're not totally smitten with your purchase, we've got your back. You can send any item back within 30 days for a full refund. Just remember, we need them unused and in their original glam packaging.

Got a question or need to kick-start your return? Drop us a line at hello@btmbeauty.com, and we'll help you sort it out.

And if your beauty goodies arrived looking less than fabulous (like, damaged or faulty), let us know at hello@btmbeauty.com within 14 days of delivery. We'll swoop in with a replacement faster than you can say 'skincare slip-up'!